Our Services
We provide a range of services. Allow us to explain these a bit more in detail.
Every business is different. And hence, their needs are different. Here, we have tried to explain in plain english what services we can provide.
Web Development
The internet or the web. Call it what you will. Every business wants to get on it. But there is more to it.
Some businesses simply want to put their name, address and list of services online for the world to see. Others are a bit more ambitious. They want to have an ongoing two-way conversation with their customers. Whether it is an online survey or asking your customers what they would prefer for dinner and giving them a list of possible restaurants, we can help you build your online empire.
eCommerce
For some businesses, simply telling customers about their services is not enough. They would like to turn casual browsers into customers. That is the power of eCommerce.
We can help you display a lovely catalog of your products to your customers. And then, within a few clicks, we can collect payment and credit your account. Of course, you will still have to do the hard bit of sending the goods (or providing the service). But, since you have already been paid, that should be the easy part. After all, isn't getting paid the hard part of business? So why not let us build a shop for you that needs no shopkeeper, stays open every hour of every day and is open to the entire world?
Bespoke Software
There are times when you want to try and automate your business process that one extra bit so that your business can take care of itself.
Whether it is sending an order to your vendor electronically (or by email) automatically when you receive an order, or deciding what to order and how much based on incoming order levels and stock levels, we can create just the right software tailored to meet your needs.
Hosting
Getting us to create a fantastic website for you is only half the battle. Its of very little use unless it is available on the internet for the world to see.
For a nominal monthly fee, we provide hosting to all our customers. Unlike hosting from anyone else, we provide ProActive Backup as part of this hosting for no extra charge. So you can be rest assured that come rain or shine, your business will be online.
Support and Maintenance
You have got a lovely website. And its hosted. But then you realise that you need to make a small change. It could be for something that you forgot about when we were developing your website. Or it could be a mandatory legal change.
For supporting your website and making any changes to it, you will usually need to hire a full-time technical person. Hiring the right person is a battle in itself. And they don't come cheap. Also, unless you have enough work for them, its one expense that your business can do without.
With us on your side, you have access to all the technical expertise needed to keep your online empire up-to-date and ticking away without the overhead. We only charge you for the services you need.
That said, we also provide Support and Maintenance on a Contractual basis where we have Service Level Agreements (SLAs) and Penalties in place. And for those customers that decide to take our Support and Maintenance contract, we provide hosting free of charge.
Search Engine Optimisation
Everything is in place. You are all set. Beautiful website. All backoffice processes in place. But what if potential customers cannot find your beautiful website?
In today's world where there are millions of websites out there, you just have to appear on the first page of popular search engines. Or most customers will never come to your website.
Its a bit like setting up a wonderful shop in a back alley. You want to be on the high street shouting about yourself from the rooftops.
With our Search Engine Optimisation expertise, we guarantee you a spot on the first page of most popular search engines.
